Tenant Services

At Liam James we pride ourselves on our 1-to-1 Lettings Tenant Services. We work closely with all our Tenants to keep you informed every step of the way. Firstly we establish your exact requirements and then find you the right property from our extensive database of lettings. Factors such as: Location, Price, Number of Bedrooms and How soon you wish to move? All have a bearing when we are narrowing down your search.

Our committed and experienced Lettings team build strong relationships with all of our Tenants, this is reflected in the fact that during your property search we will advise you on all suitable current, and upcoming properties to view within your budget.

Once you have viewed and selected a suitable property it must be secured with a holding deposit. On receipt of the deposit we will supply you with you the relevant reference forms, which when completed allow us to make the necessary Reference and Credit checks. When we are at a point when all of the checks have been returned satisfactory we will contact you and arrange a definite moving in date.

The following are guidelines for new tenants key areas of the tenancy agreement:

Moving InDuring Your TenancyMoving OutLetting And Management AgentJoint TenancyCompany LetsFeesDepositsReferencesGuarantorThings You Should Be Aware Of
On your moving in day you will be asked to come into our offices in Warrington and sign our Tenancy agreements, Inventory and Standing order documents and provide us with your proof of id ( 2 x proof of residency dated within the last 3 months and passport or photographic driving licence) you will also be required to take out our comprehensive tenants insurance, at this point you will also be asked to pay your first month’s rent and deposit ( 1 x month + £100 ) as well as any other outstanding monies in full.
If Liam James manage the property on behalf of the Landlord we will deal with all of your queries throughout your tenancy period therefore you contact us direct in the event of any maintenance issues. To contact us click here
Where Liam James hold your deposit, we will only release the monies after all the necessary checks have been carried out. Prior to you moving in we will access the property and undertake a full written inventory as well as photographical evidence to hold as proof of the condition of the dwelling, these can then be compared when you make arrangements to move out. If we discover there have been any damages or breakage’s, if any cleaning work is required or if there are any rent arrears the deposit will be held to offset any of these issues. Only once we have been in receipt of copies of full and settled utility bills from all the dedicated providers do we release the said deposit back to the Tenant.
Acts as an intermediary between you and the Landlord, and it is our duty to provide a professional service to both parties.
On a multi let (two or more tenants) all of the individuals signing the Tenancy Agreement are jointly, and severally liable, and all parties must be referenced individually.
In the case of a company let, this liability lies with the company in question.
Depending on your selection of property, a reference /administration fee may be payable to Liam James at the point where the property is reserved. Liam James would like to point out to you that a Landlord or Letting Agent cannot charge a fee for supplying a list of properties, or for showing a property.
As a prospective Tenant you will be asked to pay a deposit equivalent to one month’s rent. This will depend on the type of property and the specific Tenancy agreement. A deposit will be held in deposit protection scheme. The deposit paid cannot be used to offset rental payments, the purpose of a deposit is to ensureagainst damages, dilapidations and breaches of your Tenancy agreement.
independent credit check. The requirements of which are: To have no outstanding CCJ’s or debts, To earn a sufficient income to guarantee the rent, and to provide utility bills as well as photographic ID .
A guarantor is needed for those Tenants who have recently moved to the UK and therefore cannot provide previous traceable UK addresses, or for Tenants whose annual salary does not satisfy the rental guarantee requirement of exceeding the property’s annual rent by 2.5 times.

Tenancy Agreement
You will be expected to complete a Tenancy Agreement. This will tell you all your obligations as a Tenant. The agreement will include your contractual rent, the commencement and duration of the Tenancy (six or twelve months) and the amount of rent and deposit paid.
Move in
On the move in, the checking of inventory, recording meter readings, handling of keys and security measures will take place.
Utility Bills
These are the responsibility of the Tenant. These normally include Water charges, Electricity, Gas, Telephone, Council Tax and Television licence.
Rental Payment
Your contractual rent is normally paid each month on the date of the move in. Payment must be made by standing order.
Maintenance and Repairs
You will be required to report any maintenance and repairs required to the Landlord / Letting Agent as soon as it comes to your attention.
Gas Safety
Under the Housing Act of 1988 (amended 1996) all Landlords have to provide a Tenant with a current Gas Safety Certificate. A copy of this is given on move-in to the Tenant, ensuring that the Gas installation and any Gas appliances have been correctly serviced and checked by a Corgi Registered installer. Liam James must be therefore in receipt of a Gas Safety Certificate before the property is tenanted.
Inspections
Quarterly inspections will be carried out on the all properties; this provides a chance for the Tenants to raise any concerns with the property as well as any repairs that may need attending to. Any damage to the property will be documented with photographs and may affect the return of the deposit.
Move out
After the move out, the checking of inventory, recording of meter readings, handing over of keys and any security measures will take place in the same way as on the move in. Damages and dilapidations to the property will then be taken into account,
and may affect the return of the deposit.

Call 01925 575 883

Liam James Residential Ltd.
Unit 2
Ribban Court
Warrington
Cheshire
WA2 7NG

Office: 01925 575 883
Click here to contact us.

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